As the holiday season fast approaches will you, like millions of others, tell your people that they can contact you if they need to and that you will periodically check your emails?
And whilst on holiday do you tell your family that you just need 10 minutes to check your emails or call in to check everything is alright?
If this describes you then you need to read this.
One of the key elements to having a successful care home is your people. They really are your strongest assets and can make or break your care home.
Good people will free up your time to focus on keeping on course. Bad people will drag you back into your business to correct their mistakes or resolve problems they’ve created.
Because good people are so important, you need to spot them and nurture them.
When you start the day, you know that it is going to be a busy one. You know that there will not be enough time to do all you want to do. So, do you know what you’re going to focus your limited time on before you start your working day or do you, like most others, figure it out as you go?
Which you do will have a big impact on you, your people and your care home.
You don’t need me to tell you that the social care sector, your sector, is in crisis. You’ve been hearing it for years.
But, the news report I saw this week put how bad things really are, into shocking perspective.
Yesterday, on April Fools Day of all days, as you no doubt know, the National Living Wage (NLW) increased again.
This means your wage bill, which probably amounts to over half your overall costs, will increase by at least 5% and probably more.
Are you ready for this rise? The financial health and stability is dependent on you knowing what to do next.
Today, 12th February 2018, CQC announced that it wants to know that your care home – your business – is financially viable.
This is a new addition to the registration guidance and therefore currently applies to “…new providers submitting a new registration application.”
My immediate reaction was that surely they will extend this to all providers at some point in the future.
Then if you continue reading, you see that CQC goes on to say…
“However, it may also apply to some existing providers seeking to make changes to their registration (for instance for increases in scale) or when we have intelligence that suggests a provider does not have the financial standing to provide the services set out in their Statement of Purpose.”
Aahhh – there you go. It applies to all care homes. So, what does this really mean for you?