


Your Mission Impossible
You probably don’t have time to read this because you’re too busy testing and checking your staff and residents, but this is about that and really worth reading because it’s all about the eye-watering costs of keeping your residents safe. Your weekly costs have just...
If You Want 2021 to be Better, Start Here
The end of the year fast approaches and I would usually be talking about reviewing the year that’s been and setting or tweaking a strategy to make the year ahead even better. And for our own care homes we would be having such talks. This year has changed all of that....
The Two Most Important Words in the English Language
There are two words – just two – that are possibly the most powerful words in our language. They are not sexy or romantic (that would be 3 words), they aren’t long, difficult to pronounce, multi-syllabic words. They aren’t poetic, possess no beautiful lilt or...
If Your Care Home Has Empty Beds You Need to Read This
Do you currently have more empty beds than usual because of the pandemic? If you do, then like many care providers, will you take what clients you can at any price in order to fill those beds? And if you will, does that mean you think that an empty bed is the worst...