The Care industry is understandably heavily regulated and your care home must be compliant to a whole host of legislative requirements and outcomes.
You have to of course meet the standards set by CQC and be rated at least ‘Good’. Anything less may have a detrimental impact on your care home, such as being able to bid for new clients, or maintain an NHS contract. More contracts are dependant on you maintaining a “Good” CQC rating as this affects the quality score you receive when using any bidding system or tendering for new contracts.
If you take NHS clients, you have to meet their contractual agreement. You have quality audits you need to meet. You have to record incidents, accidents, DMI, safeguarding, A&E attendances and admissions to hospital and more. To obtain CQUINS payments, route-cause analysis is required for every reportable anomaly.
If you take local authority funded clients, again a quality score is given based on your CQC rating, you have Quality monitoring audits conducted which need to be complied with etc, etc.
On a more general basis you have to meet standards such as health and safety, fire safety, infection control and Food hygiene.
You now need to complete a data impact assessment for Information Governance and more recently you have to meet the new GDPR standards. To take NHS clients you must now be GDPR compliant.
Your home must be compliant.
If you can’t prove and demonstrate that your care home is compliant then to those inspecting it won’t be.
Don’t leave compliance to chance. Don’t hope your home is compliant – make sure it is.
We can visit your care home and carry out a compliance audit. If you’d like to know more then drop us an email to firstname.lastname@example.org and we will get back to you.